Return Guide

We want you to be completely satisfied with your purchase. If you're not, please review our return policies below and contact us so we can assist you.

• Returns are accepted for items that are unused, and have all original tags intact. Products must be in their original packaging and in the same condition as when received.
• Return shipping costs are the responsibility of the customer, as we do not provide prepaid return shipping labels.
• All returns are subject to a 10% restocking fee, and any customs or duties incurred will also be deducted from the refund amount.
• Return requests must be submitted within 7 days of receiving your order.
• All returns must be sent back to the original shipping address. Most of our orders are fulfilled from our Dubai, UAE location, and return instructions will be provided upon request.
• Refunds will be processed through the original payment method and may take 5-7 business days to reflect on your account.

Your satisfaction is important to us, and we’re here to help with any questions or concerns.